Refund Policy

Refund Eligibility

We have refined our policies in such a way that is mutually beneficial for our customers and the service provider. Our goal is to offer our clients digital marketing services of the highest quality. However, we understand that there are times when you don’t feel satisfied with the work quality, so we are here to cater to your refund requests after examining its authenticity. We have mentioned a few of the conditions that will help you understand in which cases you are eligible to request a refund.

Conditions Of Refund

• A complete refund will be given if we are unable to deliver the digital marketing services that were agreed upon.
• We will gladly consider a partial or full refund, subject to our review if you are dissatisfied with the services supplied and can prove that the delivered work does not meet the agreed-upon scope or quality.

Procedure for Refund

Here are the steps to follow to get a refund

• Get in touch with our support staff in case of any dissatisfaction.
• Explain in great detail why you are asking for a refund and provide any relevant paperwork or evidence to back up your claim.
• Within 7 business days, a member of our team will assess your request and get back to you with the outcome.
• Within fifteen business days of receiving your request, we will credit your account using the way you originally paid. The time required to complete processing could differ from one payment processor to another.

Non-Refundable conditions

• Some of the services offered might not be refundable. Some examples of such costs are: - The cost of the first consultation and any necessary setup.
• Services were provided before the request for a refund was made.
• Services are provided in accordance with the agreed-upon quality and scope.

Inquire with Us

You can send your refund request at info@jadesofttechnologies.com or submit a contact form with explaining a refund request on the contact page.